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Rao, Angelov, and Nov used the case of Skype in order to determine how the combination of two disruptive technologies could create value in the marketplace. Previous studies already proved that singular disruptive technologies threaten the position of existing businesses because they provide unique and cutting-edge services; moreover, they offer not only something new to consumers, but also allow businesses grow and expand, by exploring other opportunities through disruptive innovation. However, businesses should also look beyond existing practices in disruptive innovation just as Skype did. Skype took advantage of existing opportunities by combining two disruptive technologies that strengthened its position, in the marketplace. The company created a business that appeals to consumers because of the services it provides and because it also offers something for investors. At present Skype can offer free services to consumers because of the large investments that it receives from other companies that rely on its VoIP-P2P system. From a management position, the case of Skype could be used as a starting point in establishing business strategies and opportunities to create value in the organization. Technology and innovation are not limited to businesses in the hi-tech industry, since they could be considered as opportunities for all the variety of businesses to create value for their own organizations. Furthermore, managers should view strategic development and business management in a similar way. Problem-solving, decision-making, and strategic development should be done in such a way that managers view them from a non-traditional perspective and that they see and take advantage of opportunities for development by applying fusion strategies.
In the “Skate to where the money will be” article, Christensen, Raynor, and Verlinden discuss the disruptive technologies model as a means for organizations to predict future trends in the business and measure upcoming competition. Moreover, the disruptive technologies model could also contribute to an organization’s ability to evolve accordingly, by adopting disruptive technologies that would create competitive advantage. The article proves that the claims and arguments by Christensen, Raynor, and Verlinden base upon existing evidences that disruptive technologies create value for organizations. Rao, Angelov, and Nov even expand on the literature by viewing disruptive technologies from the perspective of strategic development, where the combination of these technologies would allow business get ahead of the competition.
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